We're Here for You —
Around the Clock

Whether you need a designated driver at midnight, a personal chauffeur for tomorrow morning, or simply want to know more about our services across Almaty, Astana and Shymkent — our team is always reachable. No forms, no waiting. Call, WhatsApp, or email us directly.

Reach the Drive Service Team

The quickest way to book a driver or ask a question is to call or WhatsApp us directly — we typically answer within seconds during business hours, and an on-call dispatcher is available overnight for urgent requests. Prefer email? We respond to every message within a few hours, including enquiries about pricing, corporate accounts, and long-distance vehicle transfers.

Primary Line

+7 (708) 573-21-10

Main dispatch line — answered 24 hours a day, 7 days a week. Ideal for same-day and urgent bookings.

Secondary Line & WhatsApp

+7 (701) 315-13-39

Available for calls and WhatsApp messages. Send us your route, pick-up time and any special requirements — we'll confirm your driver's details straight away.

Email

[email protected]

Use email for corporate enquiries, fleet service proposals, driver partnership applications, or any detailed request that needs a written response. We reply within 2–4 business hours on weekdays.

Head Office — Almaty

Almaty, Kazakhstan

Our main operations centre is based in Almaty, coordinating drivers across all three cities we serve. Drop-in visits are welcome during office hours — please call ahead so we can have someone available to meet you.

Three Cities, One Standard of Service

Drive Service maintains active operations in Kazakhstan's three largest urban centres. Each location has its own dispatch team — contact the number closest to you for the fastest response.

Almaty

Our founding city and largest operation. We cover every district — from Bostandyk and Alatau to Medeu and the city centre — with a fleet large enough to guarantee a driver within 15 minutes at any hour.

+7 (708) 573-21-10

Astana

Full designated driver, personal chauffeur, and vehicle transfer services across the capital. Whether you're attending a corporate event on the Left Bank or returning home from a late dinner, we have you covered.

+7 (701) 315-13-39

Shymkent

Our Shymkent service is expanding rapidly. Core designated driver and personal chauffeur services are available now — call us to discuss your specific journey and confirm same-day availability in your area.

+7 (708) 573-21-10

What to Expect When You Contact Us

We built Drive Service around one straightforward promise: every contact should feel effortless. There's no automated maze to navigate, no chatbot to outlast. When you call, a real dispatcher picks up. When you WhatsApp, a real person reads your message and confirms the details before assigning your driver.

For email enquiries — corporate account discussions, driver partnership applications, or pricing breakdowns for multi-stop journeys — our team treats every message as a priority and follows up with a clear, jargon-free response within the same business day on weekdays.

  • Live dispatcher answers your call within seconds, day or night
  • WhatsApp messages acknowledged and actioned within minutes
  • Email replies delivered within 2–4 hours on weekdays
  • Driver confirmed and en route in under 15 minutes citywide
  • No surprise charges — fare discussed and agreed before departure
  • Corporate enquiries handled by a dedicated account manager

15'

Average driver arrival time across Almaty

24/7

Dispatch and phone lines — including holidays

7+

Years' minimum experience for every Drive Service driver

3

Cities served: Almaty, Astana, Shymkent

Ready When You Are

A safe, professional driver is never more than a phone call away. Reach our dispatch team right now — no booking portal, no app required.

Prefer to write? Email us at [email protected] — we reply the same business day.